Outreach Worker: Busy-on Call - Work available min. 3 days/week

Job Code: 3384765

Job Description

Outreach Worker

Busy-on Call Position - Work available min. 3 days+/week

The Surrey School District respectfully acknowledges that our schools reside on the traditional, unceded, and shared territories of Coast Salish peoples: The q̓ ícə̓ y̓ - Katzie, the qʼwa:n̓ƛʼən̓ - Kwantlen and the SEMYOME - Semiahmoo First Nations, who have been stewards of this land since time immemorial.

Surrey Schools, recipient of the BC Top Employers and Canada's Greenest Employer awards, is the largest school district in BC and the second largest employer in Surrey. Spread across one of the fastest-growing cities in British Columbia, Surrey Schools provides quality education to over 77,000 students with 124 schools sites and a variety of other learning facilities, offering a broad range of innovative programs and services to support the learning of our students. The Surrey School District team of approximately 13,000 employees works tirelessly every day to ensure that children are getting the best start they can, providing the preparation to be our leaders of tomorrow.

The incumbent is responsible for carrying out the facilitation and delivery of a variety of programs and services (such as Attendance matters and out of school programs) aligned with C-SP’s intended impacts and Safe Schools mission. This person will be responsible to develop and strengthen school-family relationships and act as a liaison between community agencies, school and district staff, children and families. The nature of this job requires variable scheduling and participation in morning, daytime, or evening school and district programs, functions, or meetings, as required. This position functions under the supervision and direction of management.

This Outreach Worker position is very busy and, although on-call, there will be a minimum of 3 days+ per week of work with possibility of moving into a full-time position.


  • Implement specific outreach programs and services, including but not limited to, extended learning and enrichment programs, and projects addressing barriers to learning.
  • Develop a rapport with students, families, and staff through constructive interaction and effective communication to assist with positive school-community relationships and identification of potential safety and security concerns.
  • Work with school staff, department staff, and community partners to ensure quality and safety of all school-based outreach programs.
  • Assist school and department administrators with the observation of activities, trends, needs, and barriers in a school community through timely and consistent communication.
  • Respond to emergent issues and concerns by assessing the situation, identifying and utilizing the most appropriate response to resolve the issue or concern in accordance with school and district procedures.
  • Reports and documents all safety and security concerns according to School District and
  • departmental policies and procedures.
  • Performs other job related duties as required.



  • Knowledge of working with vulnerable and low-income populations dealing with the barriers of poverty.
  • Knowledge of working with diverse populations including newcomers dealing with multiple barriers and settlement issues and persons with disabilities.
  • Ability to establish and maintain effective working relationships with vulnerable children and families, school and district personnel, community agency staff, volunteers, and the public.
  • Ability to employ effective strategies to engage vulnerable students (including students with learning or behavioural needs) and families in extended learning and enrichment opportunities.
  • Ability to identify and connect students and families to relevant and needed resources and supports.
  • Consistently role models acceptable behaviour and communicates worrisome student behaviour with appropriate district staff.
  • Ability to understand and effectively carry out oral and written instructions, work independently and interdependently.
  • Ability to work collaboratively in a team setting, strong interpersonal and public relations skills and demonstrates effective conflict resolution and problem solving skills.
  • Communicates effectively in English both orally and in writing. Second Language an asset.
  • Demonstrates effective skills in documentation, record-keeping and reporting.
  • Sound knowledge of operation of standard office equipment including a computer terminal and software applications related to the work performed (ie. Word, Excel, Publisher, Outlook).
  • Ability to demonstrate practical application of conflict resolution strategies.
  • Physical coordination and ability to work on feet for extended periods and to assist with physical recreation activities if necessary.


  • Completion of Grade 12 supplemented by courses in human/social services, community development, Child/Youth care or a related field from a recognized post-secondary institution or an equivalent combination of training and experience.
  • One year employment experience in community development organization, non-profit organization or in an outreach capacity, or an equivalent combination of training and experience.
  • 100 hours of direct services with children, youth and families.


Valid BC Driver’s License

Qualified applicants can apply by clicking "apply online" below.

Note: Successful applicants will be required to consent to a Criminal Records Search prior to employment. Only those applicants selected for interviews will be contacted. To all others, thank you for your interest.

Posted On
May 12, 2023
Closing Date & Time

Job Type
Job Category
ECE, EA and Support Staff
Multiple locations
$28.85/hr. plus benefits package: Municipal Pension, health, vacation & sick benefits. Effective date per collective agreement.
Employment Start Date
Start Immediately
Mandatory Document
  • Resume
  • Cover Letter