Senior Manager, Payroll & Benefits
Career Opportunities
Job Code: 3028901 Closing Date: Jun 30, 2021 4:00 PM PDT
Employer: School District #36 (Surrey) Posted on: Jun 15, 2021
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Job Type:
Full Time
Job Category:
Management & Professionals
Mandatory Document:
Cover Letter
Start Date:  Immediately
End Date: 
Job Description & Requirements

Senior Manager, Payroll & Benefits

 Join the team:

 Surrey Schools is a large, dynamic, and progressive employer. With over 12,000 employees, we serve in a diverse, multicultural urban centre, and offer a broad range of innovative programs and services to our students and staff.  Surrey Schools is the largest school district in BC and is still growing! We embrace change and look forward to exciting opportunities that come with this growth.

 Position Summary:

Reporting to the Director of Finance, the Senior Manager, Payroll & Benefits provides effective leadership, vision, and direction to the school district’s payroll function. The Senior Manager, Payroll & Benefits directs the Payroll and Benefits team responsible for administering payroll services for all District personnel with quality, accuracy, and timeliness while adhering to related legal, contractual, and policy compliance requirements. This role provides expertise on all regulatory and contractual obligations on payroll matters, business engagement, change management, reporting and analysis of emerging business and Payroll trends to ensure that the District is enabled to deliver its mission. 

The successful candidate will have a strong ability to build relationships with many different stakeholders, both internal and external to meet the needs of the District and deliver on the core responsibility of the department. This position also provides some accounting and systems support to the Finance and Budget departments.

 Key Responsibilities:

  • Responsible for overall strategy development and provides advice on options, risks, and costs versus benefits. Sets the strategic & operational objectives of the Payroll department
  • Ensures that countermeasures and risk controls are developed and implemented to ensure compliance to payroll legislation on a federal and provincial level
  • Leads, trains, supports, hires, and develops staff to ensure that they are knowledgeable and competent; sets goals and priorities for the department; plans, directs, supervises, and assigns work amongst staff to ensure all deadlines are met; evaluates staff performance and provides performance feedback; directs and determines team structure and roles of members; fosters and develops synergy among the team to promote a healthy and productive work environment
  • Directs the accurate and timely completion of all payrolls, including the School Districts Pension Plan and related Retiree benefits processes, disbursements, payroll related remittances (e.g., Minister of Finance, EI, CPP, MSP) and other remuneration-related disbursements and withholdings; ensures the efficient operation of the payroll function
  • Ensures that payroll services are delivered in a customer-focused service-oriented environment and consistently provides a strategic focus on customer service with appropriate KPI measurements to continuously improve
  • Manages relationships and employs judgment in liaising with internal staff and external stakeholders such as legal counsel, external auditors, WorkSafe, Ministry of Education officials, insurance adjustors and other external agencies; responds quickly and appropriately to escalated situations of a sensitive nature
  • Employs judgment in the interpretation of contract language, with the intent of maintaining uniformity and fairness across the District
  • Maintains a strong working knowledge of, and compliance with, all applicable, federal, provincial, and local wage laws and regulations
  • Oversees the implementation of systems to ensure protection of personal information as required by law under the Freedom of Information and Protection of Privacy Act (FIPPA) and B.C. Privacy Law
  • Acts as liaison with external organizations, including STA, CUPE Local 728, Surrey Principals and Vice Principals Association to coordinate payroll functions and provide payroll information; works with peers in other organizations to jointly develop best practices for the K-12 sector
  • Builds effective cross-departmental working relationships and communication with customers and stakeholders, works closely with HR, Finance, & Budget department staff, and partners with other functional groups to continually streamline function and improve accuracy, customer service, and efficiency
  • Manages all employee compensation grids, extracts, and assesses payroll data; provides analytical reports and information; supports analysis of remuneration data to facilitate decision making; provides analysis and advises on the impacts on the organization of potential scenarios in bargaining
  • Responsible for managing payroll processes and technological change, while minimizing associated risk factors and addressing the evolving needs of the District
  • Supports the development of out-of-the box thinking by supporting the development of new solutions
  • Develops, evaluates, promotes, recommends, implements, and oversees payroll policies and practices, designed to improve processes within the department ensuring standards are followed, and applied equitably
  • Oversees the testing and implementation of any software or hardware changes or upgrades; works closely and in a collaborative manner with others involved in the process, including Finance, Human Resources, bargaining units, and management
  • Establishes mechanisms to enhance and monitor customer service; oversees the research and responses to complex payroll inquiries; resolves employee concerns regarding wage payments, taxation, or other deduction issues; continually seeks areas of improvement in existing processes to further enhance accuracy, customer service and efficiency; makes decisions that reflect best practices and are intended to support the District’s long-term needs


    Required Knowledge, Skills & Abilities:

  • Expert knowledge of privacy legislation and regulations related to payroll and benefits, contracts, and ability to maintain confidentiality on all discussions with staff on all matters related to the position
  • Excellent knowledge and experience in payroll and benefits practices and related business processes
  • Skilled at interpreting collective bargaining agreements; department policies and procedures; and applicable laws and regulations as they relate to managing payroll and performing human relations functions
  • Ability to partner with key stakeholders on continuous improvement of information systems relevant to payroll
  • Sophisticated knowledge of information processing technology, software development and operations relevant to a large-scale complex payroll processing
  • Familiarity with purchased computerized integrated financial, payroll and HR information systems; proficient with Microsoft applications with adaptability to learn new applications. Intermediate knowledge of MS Excel is required
  • Excellent leadership, managerial, interpersonal, negotiating, dispute resolution and communication skills
  • Proven track record for taking initiative, leading projects, and implementing new procedures; a self-starter with strong planning, time management, and organization skills
  • Demonstrated experience engaging, leading, and working with teams and stakeholders with a focus on equity, diversity, and inclusion
  • Positive attitude and ability to work in a dynamic and complex environment while leading and developing staff; very strong commitment to team culture and leadership in ensuring customer service excellence
  • Experience training, directing, motivating, and evaluating the work of assigned staff; ability to schedule, organize and supervise work priorities and assignments to ensure timely and effective completion; capable of developing and maintaining accurate records of assigned activities and operations
  • Superior analytical and proven problem-solving skills, detail oriented and accurate in execution
  • Ability to work under pressure with changing priorities and to meet deadlines
  • Demonstrated willingness and ability to face sensitive employee relations situations and take the appropriate action, seeking the input of senior management as required


 Preferred Qualifications - Education & Experience:

 Undergraduate degree in a relevant disciple and completion of an accredited Accounting program (Chartered Professional Accountant (CPA)). Completion of the Canadian Certified Payroll Manager Certification required. Minimum of 8 years’ experience or the equivalent combination of education and experience. Prior experience as a subject matter expert in Payroll for a large, complex organization. Minimum 7 to 10 years demonstrated supervisory experience preferably managing unionized staff in a complex computerized payroll and benefits department required. Comprehensive knowledge of accounting principles including internal control, as well as legislation, regulations, practices, and guidelines

 What you can expect from us:

This is a great opportunity to join a winning team. We are proud of our education successes but also our employment environment. We are one of British Columbia’s Top 100 Employers, and a “Canada’s Greenest Employer” recipient.

The School District offers a positive work environment that allows you to reach your full potential both professionally and personally. This is an exempt position. The salary will be commensurate with the successful candidate’s training and experience and will include a comprehensive benefits package. 

Interested and qualified applicants should click “apply online” below ensuring to include resume with supporting documents, references, and cover letter, by 4pm June 30th, 2021.

Note: Faxed resumes will not be accepted. The successful applicant will be required to consent to a Criminal Record Search prior to employment. Only applicants selected for interviews will be contacted. To all others, thank you for your interest.


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