Career Opportunities
Application Support Coordinator
Job Code: 1931926
School District #44 (North Vancouver)
Closing Date: May 26, 2017 4:30 PM EDT
  Posted on: May 09, 2017 
 
 
Job Type:
Full Time
Job Category:
Management & Professionals
Openings: 1
Mandatory Document:
Resume
Cover Letter
School:
Start Date:  Immediately
End Date: 
Salary: 
 
Job Description & Requirements
 

 

 

 

Application Support Coordinator

 

North Vancouver School District provides world-class instruction and a rich diversity of engaging programs to inspire success for every student. Our vision is to bring communities together to learn, share, and grow. Our employees enjoy a collegial work environment, competitive compensation, and fulfilling careers.

As the Application Support Coordinator at North Vancouver School District 44, you are the system administrator who supports the District’s Provincial Student Information System and various software applications. You will assist School District staff working with student information on various software applications by providing troubleshooting advice, helpdesk support and in-service training to support school business processes.

In this role, you will provide implementation support and services to staff performing data collection, reporting, data analysis and extraction tasks to satisfy the District’s Provincial reporting requirements. Furthermore, you will ensure that the businesses processes followed by District staff who access, use, disclosure and dissemination of electronically stored student information are in compliance with the legislative requirements and FIPPA/Ministry policies.

One of your key roles is to oversee the access, integration, staging, reporting, and presentation of data from multiple data systems. Coordinating with the ICT Developer, you will ensure that extracts and uploads form HR and the student are populating applications as required and that uploads are dealt with in a timely manner.

Together with ICT Trainers, you will also coordinate support and training on district applications while also maintaining ICT documentation related to application support, training and business processes.

In order to be successful in this role, you will have demonstrated experience in taking on complex projects and completing them from start to finish. You should also have current knowledge of the latest ICT applications and hardware. And since the role involves working with confidential student information on a variety of platforms, familiarity in working with student information systems and ICT software are assets.

The Application Support Coordinator is an exempt position with reporting responsibilities to the ICT Operations Manager.

**Thank you for your interest in this position.  We regret that we can only acknowledge and contact those selected for an interview.

From coastal beaches to mountain forests, North Vancouver’s natural setting offers year-round recreational opportunities. The rich multiculturalism of our district is reflected in a wide array of programs and services, including our commitment to supporting the history, culture and traditions of the First Nations communities on whose traditional territories we are located. North Vancouver School District’s values of accountability, creativity, collaboration and collegiality make it “the natural place to learn” for students, and “the natural place to work” for our staff.


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