Career Opportunities
International Education Support with Mandarin and Vietnamese Fluency
Job Code: 2824400
School District #39 (Vancouver)
Closing Date: Ongoing
  Posted on: Apr 01, 2020 
Job Type:
Full Time
Job Category:
ECE, EA/TA/ERW, Clerical, Secretarial, Administrative, Custodians, etc.
Mandatory Document:
Cover Letter
Start Date:  Immediately
End Date: 
Job Description & Requirements


Work in BC’s most culturally diverse and urban school district, Vancouver School District No. 39. Set in one of the world’s most livable cities, Vancouver is a community-minded district seeking talented educators, progressive leaders, and skilled support staff to enrich the learning experience of Vancouver’s 50,000 students.


The Vancouver Board of Education welcomes applications for the position of:

International Education Support with Mandarin and Vietnamese Fluency 
(Office Support C)

   Location: VSB Education Centre (1580 West Broadway) 
Department: International Education
Position Type: Permanent
Hours of Work: 7 hours per day
Start Date: April
Annual Salary: $51,924.60
+ 5% 2nd Language Allowance
+ Extensive Benefits Package including Municipal Pension Plan


In this role, you will:

  • Perform office support for the International Education Department
  • Provide office support to the International Education administrative staff, school administrators, teachers and other staff
  • Receive, answer and/or relay enquires by telephone, e-mail and in person regarding department operations, policies and procedures, in several languages
  • Process and monitor international student applications, registrations, file information, refunds, transcript verification, and medical insurance registration
  • Liaise with school staff, multicultural liaison workers, homestay parents, parents, and students, as well as outside agencies
  • Greet the public and operate the reception desk and switchboard as required; receive and manage payments
  • Prepare and maintain a variety of international student records, program records, bookkeeping, study permit records, custodianship records and other records using MyEd, AS400, Microsoft Office and other databases and software programs
  • Prepare promotional materials for shipment to overseas offices, embassies and to the public on a regular basis
  • Arrange meetings, type lists, reports, correspondence and other material from draft and edited copy
  • Compose non-routine letters and correspondence
  • Create and maintain a variety of records and reports
  • Reconcile accounts and expenditures against approved budgets; balance daily department receipts or petty cash, as required
  • Operate office equipment including computers, printer/scanners, and other peripheral equipment as appropriate
  • Perform other work within the job band as assigned



  • Completion of Grade 12 plus one (1) year formal training in a business/office program and a minimum of three (3) years of office experience or an equivalent combination of education and experience
  • Must be able to meet the following assessments: Keyboarding speed (45+ wpm), Word and Excel assessments (average = +75%), composing correspondence, mail merge and applicable Accounting assessment
  • Must possess or be willing to obtain an Occupational First Aid Level 2 Certificate and be comfortable in the role of first aid attendant.  Course fees are paid by the VSB and employees are paid at the regular day's rate during the training
  • Fluency in Mandarin and Vietnamese and written Chinese (simplified) is required


  • Thorough knowledge and experience using e-mail systems and Microsoft Office programs
  • Exceptional customer service, interpersonal and communication skills
  • Excellent organizational skills and ability to establish priorities and to meet deadlines
  • Ability to work independently as well as in a team environment


Your application must include:

  • Cover letter
  • Resume
  • Three reference names (must be supervisors), email addresses and telephone numbers


**This posting is ongoing until filled.  Qualified applicants are encouraged to apply as soon as possible.**

Please be informed, due to a high volume of applications, we are unable to notify unsuccessful applicants or respond to inquiries regarding the status of an application.  We will contact applicants directly if we are interested in moving forward or if an application required additional information. 



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